Common Questions ← Knowledge Base If I remove an app from an app group, will it delete it from the devices? How can I push/install iOS apps silently? Can I update apps on an iOS device without prompting the user? Can the Settings app be blocked or hidden? If I disable the App Store can I still install apps via SimpleMDM? Device name vs SimpleMDM name - what's the difference? Do you support Android? How do I disable location tracking? How do I change my account / company name? How can I install an iPod/iPhone app to iPad How do I update an enterprise iOS app while in Single App lock mode? How can I disable auto-deployment of the SimpleMDM mobile app? How does single app lock/mode work? What is autonomous single app mode? How do I add my existing devices to Apple's Device Enrollment Program (DEP)? How can I prevent the SimpleMDM profile from being removed from a device? Can I upgrade a device to the latest version of iOS? Why is a device quarantined when it shows no violations? Why aren't some of my devices installing an app store app? Why is installed app inventory outdated or incorrect? Why do I see a blank screen when I scan the enrollment QR code? Why isn't location tracking working? Why isn't the "Update iOS" feature working? Why hasn't my device checked in recently? Why won't a PPTP VPN account appear on a device? Why can't I unlock my device with Touch ID anymore? Can I automatically install an app and enable single app mode at enrollment? Why does the wallpaper image zoom in after a device is restarted?