All articles ← Knowledge Base "NSURLErrorDomain -1012" when enrolling devices with Apple Configurator 1. Welcome! 2. Supervising Devices 3. Choosing An Enrollment Method 4. Managing App Licenses 5. Managing Apple IDs (Or Not) Adding Users & Roles App Store Apps Apple VPP Apps Attribute Support Can I automatically install an app and enable single app mode at enrollment? Can I block iOS updates? Can I reuse a volume purchase code by uninstalling the paid app and reinstalling it on a different device? Can I update apps on an iOS device without prompting the user? Can I upgrade a device to the latest version of iOS? Can the Settings app be blocked or hidden? Configurations & Accounts Connecting a DEP Account Connecting a VPP Account Creating a Push Certificate Custom Attributes Deleting Apps Deploying and Updating Apps Device Actions Device Groups Device Information Device name vs SimpleMDM name - what's the difference? Device Rules Do you support Android? Enrollment by Link Enrollment with Apple Configurator Enrollment with Apple DEP Enterprise & Ad-hoc Apps Error: "A configuration file was not found. Please install this app via the SimpleMDM service." Error: "Guided Access app unavailable. Please contact your administrator" Error: "Invalid access rights" or "profile is invalid" during enrollment Error: "The new MDM payload does not match the old payload" Force a device to reenroll using DEP Group vs Single Device Enrollment How can I disable auto-deployment of the SimpleMDM mobile app? How can I install an iPod/iPhone app to iPad How can I prevent the SimpleMDM profile from being removed from a device? How can I push/install iOS apps silently? How do I add my existing devices to Apple's Device Enrollment Program (DEP)? How do I change my account / company name? How do I disable location tracking? How do I update an enterprise iOS app while in Single App lock mode? How does single app lock/mode work? What is autonomous single app mode? How to use Web Clips with App Restrictions If I disable the App Store can I still install apps via SimpleMDM? If I remove an app from an app group, will it delete it from the devices? Location Tracking macOS Packages macOS Support Managed App Configurations Necessary Firewall Permissions for SimpleMDM Usage Network error when enrolling via Apple Configurator Okta SAML Integration OneLogin SAML Integration Passcode Requirements Restrictions Rules & Quarantine SimpleMDM Mobile App Why aren't some of my devices installing an app store app? Why can't I unlock my device with Touch ID anymore? Why do I see a blank screen when I scan the enrollment QR code? Why hasn't my device checked in recently? Why is a device quarantined when it shows no violations? Why is installed app inventory outdated or incorrect? Why isn't location tracking working? Why isn't the "Update iOS" feature working? Why won't a PPTP VPN account appear on a device?