Customer Feedback & Documentation

Knowledge Base

  1. Planning Your Deployment 

    1. 1. Welcome!
    2. 2. Supervising Devices
    3. 3. Choosing An Enrollment Method
    4. 4. Managing App Licenses
    5. 5. Managing Apple IDs (Or Not)
  2. Account Setup 

    1. Creating a Push Certificate
    2. Connecting a VPP Account
    3. Connecting a DEP Account
    4. Adding Users & Roles
  3. Enrolling Devices 

    1. Group vs Single Device Enrollment
    2. Enrollment by Link
    3. Enrollment with Apple DEP
    4. Enrollment with Apple Configurator
  4. Device Management 

    1. Device Information
    2. Device Groups
    3. Device Actions
    4. Configurations & Accounts
    5. Restrictions
  5. App Management 

    1. Apple VPP Apps
    2. App Store Apps
    3. Enterprise & Ad-hoc Apps
    4. macOS Packages
    5. Deploying and Updating Apps
  6. Advanced Features 

    1. Attribute Support
    2. Custom Attributes
  7. SAML Integration Guides 

    1. Okta SAML Integration
    2. OneLogin SAML Integration
  8. Common Questions 

    1. If I remove an app from an app group, will it delete it from the devices?
    2. How can I push/install iOS apps silently?
    3. Can I update apps on an iOS device without prompting the user?
    4. Can the Settings app be blocked or hidden?
    5. If I disable the App Store can I still install apps via SimpleMDM?
  9. Error Messages 

    1. Error: "Invalid access rights" or "profile is invalid" during enrollment
    2. Network error when enrolling via Apple Configurator
    3. Error: "The new MDM payload does not match the old payload"
    4. Error: "A configuration file was not found. Please install this app via the SimpleMDM service."
    5. "NSURLErrorDomain -1012" when enrolling devices with Apple Configurator
  10. All articles 

    1. Error: "Invalid access rights" or "profile is invalid" during enrollment
    2. Can I reuse a volume purchase code by uninstalling the paid app and reinstalling it on a different device?
    3. Necessary Firewall Permissions for SimpleMDM Usage
    4. If I remove an app from an app group, will it delete it from the devices?
    5. Can I block iOS updates?
    72 articles 

Feedback and Knowledge Base