Customer Feedback & Documentation

Knowledge Base

  1. Planning Your Deployment 

    1. 1. Welcome!
    2. 2. Supervising Devices
    3. 3. Choosing An Enrollment Method
    4. 4. Managing App Licenses
    5. 5. Managing Apple IDs (Or Not)
  2. Account Setup 

    1. Creating a Push Certificate
    2. Connecting a VPP Account
    3. Connecting a DEP Account
    4. Adding Administrators
  3. Enrolling Devices 

    1. Group vs Single Device Enrollment
    2. Enrollment by Link
    3. Enrollment with Apple DEP
    4. Enrollment with Apple Configurator
  4. Device Management 

    1. Device Information
    2. Device Groups
    3. Device Actions
    4. Configurations & Accounts
    5. Restrictions
  5. App Management 

    1. Apple VPP Apps
    2. App Store Apps
    3. Enterprise & Ad-hoc Apps
    4. macOS Packages
    5. Deploying and Updating Apps
  6. How To 

    1. Using Supervised Features
    2. How to use VPP Licenses with Managed App Distribution
    3. Disable Auto-deployment of the SimpleMDM App
    4. How to use Single App Lock
    5. Upgrade a device to the latest version of iOS
  7. Common Questions 

    1. If I remove an app from an app group, will it delete it from the devices?
    2. All About Silent App Push
    3. Can I update apps on an iOS device without prompting the user?
    4. Can the Settings app be blocked or hidden?
    5. If I disable the App Store can I still install apps via SimpleMDM?
  8. Troubleshooting 

    1. "Invalid Access Rights" Error During Device Enrollment
    2. Blocked Apps Are Still Installed on Device
    3. Network error when enrolling via Apple Configurator
    4. Error: Profile Installation Failed. The new MDM payload does not match the old payload.
    5. Error: Missing Settings - We couldn't detect your SimpleMDM account configuration
  9. All articles 

    1. "Invalid Access Rights" Error During Device Enrollment
    2. Can I reuse a volume purchase code by uninstalling the paid app and reinstalling it on a different device?
    3. Necessary Firewall Permissions for SimpleMDM Usage
    4. Using Supervised Features
    5. If I remove an app from an app group, will it delete it from the devices?
    61 articles 

Feedback and Knowledge Base